Privacy Policy and Mobile Terms of Service
Santa Cruz County Greenway (“we,” “us,” or “our”) is committed to protecting your privacy and respecting your rights. This Privacy Policy and Mobile Terms of Service explains how we collect, use, and protect information you provide to us, including through our website (sccgreenway.org), email communications, and our text messaging (SMS/MMS) services.
By using our website, signing up for our email or text messaging services, or otherwise providing your information to us, you consent to the terms of this Privacy Policy and Mobile Terms of Service.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide – Such as your name, email address, mailing address, phone number, and any other information you choose to provide when signing up for updates, donating, contacting us, or participating in events.
Mobile Information – If you opt in to our text messaging service, we collect your mobile phone number, your name (if provided), and a record of your consent to receive text messages (SMS and/or MMS).
Automatically Collected Information – Such as IP address, browser type, device identifiers, pages visited, and other usage data collected via cookies or similar technologies.
2. How We Use the Information
We use the information we collect to:
Provide our services and fulfill requests.
Send you updates, event invitations, advocacy opportunities, donation requests, and voting reminders.
Confirm and record your consent to receive text messages.
Improve our website and communications.
Respond to your inquiries.
Comply with applicable laws and regulations.
3. Mobile Data Privacy (10DLC & Toll-Free Compliance)
Text messaging originator opt-in data and consent will not be shared with any third parties, except:
With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf and who agree not to use such information for their own purposes; or
If required by law or to comply with law enforcement or legal process.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
4. How We Share Information
We do not sell, rent, or trade your personal information. We may share information:
With trusted third-party service providers who perform functions on our behalf (e.g., payment processors, email/SMS services, website hosting), subject to confidentiality agreements.
When required by law or valid legal process.
To protect the rights, property, or safety of Santa Cruz County Greenway, our supporters, or others.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission or storage can be guaranteed 100% secure.
6. Your Choices
Email: You may opt out of email communications by following the unsubscribe instructions in those messages.
Text Messages: You can cancel our SMS service at any time by texting STOP to our number. After doing so, you will no longer receive messages unless you opt in again.
Help: If you are experiencing issues with our SMS service, reply HELP for assistance or email us at [Insert Contact Email].
Cookies: You can disable cookies in your browser settings, though some site features may not function properly.
7. Mobile Terms of Service
Our text messaging program provides subscribers with updates, event invitations, donation requests, and advocacy or voting reminders.
You can expect to receive no more than 2 text messages per day for standard alerts and updates. However, if you initiate or participate in a two-way conversation with us (for example, by replying to a message or asking a question), additional messages may be sent as part of that conversation.
Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy and Mobile Terms of Service from time to time without prior notice. Any changes will be posted here with an updated “Effective Date.” We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy and Mobile Terms of Service, please contact us:
Santa Cruz County Greenway
Email: info@sccgreenway.org